How long is the session in online and onsite training?

60 Minutes.

How long do I start exercising after participating (online / onsite)?

يتم التواصل في اليوم الثاني بعد الاشتراك وبناء عليه يتم تحديد موعد التدريب مع المدرب.

If the validity period of the session expires, is it permissible to take it again?

Sessions are not transferred to another date and are not transferred to another person.

If I am in Dubai and participated where is the training location?

The training location is in Train SF the Dubai Mall branch.
If you would like to exercise in another place there will be additional fees that the coach will determine and inform you of.

Can I freeze my online or offline subscription? And what is the maximum period for it?

Yes, you can freeze it, but this is for the 10-session or 20-session subscriptions only.
And its duration is one week for the 10-session, and two weeks for the 20-session.

Is it possible to extend the period of freezing more than that?

Yes it is possible but this is only in sick cases and there must be documents proving this.

What is the validity period of the online and offline sessions?

• 1 session has 1 day expired.
• 3 sessions have 10 days expired.
• 6 sessions have 2 weeks expired.
• 12 sessions have 30 days expired.
• 20 sessions have 45 days expired.

When can I postpone or cancel the session (how long before the session)?

The maximum is 12 hours before the session, otherwise, the client will be charged for the session.

How do we communicate in the online session?

Through Internet programs that support the feature of opening the camera during the session, this program will be chosen by the coach.

How do you follow up?

Through the WhatsApp application.

When will I receive the plan?

7 days after subscription date

What is the validation period of Nutrition plans?

لدينا نوعين من خطط التغذية، النوع الأول له صلاحية لمدة 6 أسابيع، والثاني له صلاحية لمدة 12 أسبوعًا من تاريخ استلام النظام الغذائي.

How do you follow up?

Through the WhatsApp application.

When will the coach communicate with me after payment?

اليوم الثاني من تاريخ الدفع لطرح بعض الأسئلة عليك والبدء بتقييم وضعك الحالي والذي من خلاله سيتم إرسال برنامج التدريب.

When will I receive the training program?

Within 7 days of subscribing.

How do you follow up?

Through the WhatsApp application.